Human-Centric capability for performance, readiness and organisational agility
Manufacturing transformation

Capability development linked to a major change in first-line supervision.

An 18-month PERFORM programme supported 24 newly configured line-leader roles within an 800-employee manufacturing site.

Manufacturing production line
£1.2m reported financial gainReported outcome
50% reduction in manufacturing wasteReported outcome
Programme subsequently extendedReported outcome
Case study

The operating context.

A manufacturing change programme designed around the capability required at the point where supervision, production and shift-team performance meet.

ClientLeading food manufacturer within an international group
IndustryFood production
Site800 employees
Operations12 production lines · rotating 3-shift system
Programme24 line leaders · 18 months
The challenge

Changing first-line supervision to improve manufacturing performance.

The site faced process waste alongside high sickness and absence, employee turnover and low motivation across shift teams. The organisation chose to redesign the supervisory role as line leader, place greater responsibility at the production interface and build semi-autonomous shift teams.

The PERFORM response

Capability built around the work.

PERFORM was selected following a competitive shortlist. Fourteen performance skills were organised around structure and process, productivity and output, and leadership and motivation. Delivery combined self-managed online learning, peer cohorts, facilitated workshops, workplace projects and regular review.

ASSESS
LEARN
APPLY
REVIEW

Self Performance

  • Personal Communication
  • Personal Contributions
  • Personal Organisation
  • Time Management

Manager Performance

  • Change Management
  • Decision Management
  • Delegation Management
  • Information Management
  • Job Knowledge
  • Objective Setting
  • Teamwork

Leadership Impact

  • Creativity & Originality
  • Motivating People
  • Transforming Leadership
Reported results

Evidence from the assignment.

The programme was measured against operational and people outcomes after implementation.

1200% reported ROIOver the two-year sampling period, representing the reported £1.2m financial gain.
97% of production targetAverage output reported at the 24-month measurement point.
40% → 8%Reported reduction in the combined sickness, absenteeism and attrition measure.
80% improvementReported improvement across key Employee Attitude Survey response areas.

Historical case-study outcomes are reported by Skillogy from the assignment concerned. They demonstrate prior workplace application and measured outcomes; they are not presented as guarantees of future results.

From capability requirement to workplace performance.

PERFORM is designed around the capability an organisation needs to strengthen — and the work in which that capability has to be applied.

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