MANAGER | DECISION MANAGEMENT

This course looks at the ability to plan and control the decision-making process so that better quality decisions are made at the right time. Decision-making is often a team process and high-quality decisions are very much dependent on team involvement and commitment.

Aims of the course

  • to establish how to define achievable results and measures in order to assess the effectiveness of a decision
  • to illustrate the importance of defining all the relevant and limiting factors used within the evaluation stage
  • to identify all the relevant options or choices in advance
  • to demonstrate how to evaluate a decision in relation to factors and options
  • to emphasise the need for good preparation and presentation of the case and gain acceptance
  • to set out the planning and implementing in sufficient detail to achieve the objective
  • to develop and implement action plans for improvement

Objectives of the course

At the conclusion of the course you will be able to:

  • define problems based on cause and not symptoms
  • select quality information
  • define decision objectives
  • identify factors and options based on team involvement
  • create a decision matrix
  • apply sensitivity tests
  • identify benefits and risks

Tutorials

Introduction to Decision Management

Tutorial 1:  Decision objectives

Tutorial 2:  Decision factors

Tutorial 3:  Decision options

Tutorial 4:  Decision making

Tutorial 5:  Decision presentation

Tutorial 6:  Decision implementation

Study time

As a guide, the course could take up to one hour per tutorial to complete. However, this time may vary considerably depending on several factors; the time allocated to work based objectives and review, individual learning styles, differing levels of ability in the subject area and so on. The overall objective is not how quickly the course can be completed but how well the individual acquires the new knowledge and applies this in their work to improve their performance.

Skill cluster for this course

The interaction between skill courses have been grouped into clusters. This assists you with further development in related skills.

Decision Judgement >

Information Management >

Priority Management >

Time Management >

To purchase this skill cluster, please email: sales@skillogy.com

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