Terms and Conditions

Welcome to Skillogy International Limited (“Skillogy”, “Us”, “We” or “Our”), a company registered in England and Wales (company number 06646383 ) whose registered address is Bywell House, Bywell, Stocksfield, Northumberland, NE43 7AD . Our VAT registration number is 117 5808 09.

These Web Site Terms and Conditions (the “Terms”), which incorporate the Privacy Statement, govern your use of this Skillogy web site and Skillogy learning centre (the “Site”). By accessing and browsing the Site you accept these Terms and the Privacy Statement. If you do not agree to them please do not use this Site.

This Site is directed at users resident in any country. It is not directed at any person in any country where the publication or availability of the Site is prohibited. We do not represent that either the Site or its content are appropriate for use or are permitted by the laws of all countries. The use of this Site is entirely at your own discretion.

Material on the Site

All materials (including all sound and audio recordings) and other content (together the “Content”) contained in this Site are the property of Skillogy, its affiliates and/or licensors. The Content may not be used except as provided for in these Terms, without the written permission of Skillogy, its affiliates or such third party licensors. Where Content published on the Site is supplied by third parties, you acknowledge and agree that We cannot control and do not purport to endorse such Content in any way. All Content which is offered by third parties, is published in good faith but We do not (to the extent permitted by applicable law) accept any responsibility for the accuracy, reliability, timeliness, or otherwise of such Content (whether published on or offline) or for the use of such Content.

Your Use of the Site

This Site and the services provided through it are for personal, non-commercial use. You may only make use of the Content to the extent necessary to allow you to use the Site and the services provided through it. You shall not use the Content /and or Site for any illegal or immoral purpose, or otherwise frame, link or deep-link this Site to any other web site without our prior written consent. You agree that you will not:

  • use the Site for the posting or transmitting of any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially, ethnically or otherwise objectionable material of any kind;
  • upload files that contain viruses, “Trojan Horses”, worms, cancelbots, corrupted files or other such similarly destructive features; or
  • in any other way damage, disable or impair the operation of this Site or attempt to gain unauthorised access to the Site or to networks connected to it, through hacking, spoofing or other such similar means.


The Content of the Site is protected by copyright, database right, trade mark law and other international intellectual property rights. The owner of these rights is Skillogy, its affiliates or other third party licensors. You acquire no rights or licences in or to the Site or any of its Content, other than the limited right to use the Site in accordance with these Terms or in order to use services available on the Site. All product and company names and logos mentioned in the Site are the trade marks or trading names of their respective owners, including Us. You may not modify, copy, reproduce, republish, disassemble, decompile, reverse engineer, create derivative works from, interfere with, display, circulate, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from the Site, including but not limited to text, graphics, video, messages, code and/or software without Our prior written consent, except where expressly invited to do so, for example, in order to complete any test or questionnaire.

Your Creative Materials

It is Skillogy’s policy not to accept or consider creative materials, ideas or suggestions other than those We specifically request. This is to avoid any misunderstandings if your ideas are similar to those We have developed independently. If you transmit to Us by electronic mail or otherwise, any communication or material, you will be deemed to have granted Us and Our affiliates a perpetual, world-wide, royalty-free, irrevocable licence to use such communications or material in any way We deem fit, including granting sub-licences to third parties. Skillogy and its affiliates are free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Privacy Policy, Member Account, Password and Security

You are required to complete a registration process in connection with the Site and you must provide current, complete and accurate information about yourself as prompted. We will process your personal information in accordance with Our Privacy Statement. You are solely responsible for all use of and for protecting the confidentiality of any username, email verification and password used by you in connection with the Site. You may not share these with any third parties. You must notify Us immediately of any unauthorised use of them or any other breach of security regarding the Site that comes to your attention.

Services on this Site

If you are interested in signing up to our Pay Per View Services please take the time to read the Pay Per View Terms and Conditions. They will govern your use of those Services. You will be required to indicate your consent to these terms and conditions before you can go on to use the Services.

In the event of any conflict between these Terms and the terms and conditions governing the use of the Licensed Module Fee or Pay Per View Services, the terms and conditions governing those Services shall prevail to the extent that such conflict relates to your use of those Services.

Warranty and Liability

This Site, its Content, and any software products and services offered through it are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind with respect to this Site, its Content, or such software products and services, and to the extent permitted by law, exclude any conditions, representations or endorsements, express or implied warranties or terms, including those as to the availability, quality, timeliness, performance or fitness for a particular purpose of any of the Content, products or services available on the Site.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use, and is compatible with, the Site. We do not make any warranty that the Site or its servers are free from viruses, worms, cancelbots, “Trojan Horses” or anything else that has contaminating or destructive properties. We shall not be liable for any damage to, or viruses that may infect your computer equipment or other property following your access to, use of, or browsing on the Site or your downloading of any Content. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Save in respect of death or personal injury resulting from Our negligence or fraud, neither Skillogy nor any of its directors, employees or other representatives will be liable for loss or damage (whether direct or indirect) howsoever arising out of or in connection with your use of the Site. We do not accept liability for any losses or claims arising from any inability to access the Site or any failure to complete a transaction.

Accuracy of Information

Whilst We use reasonable efforts to include accurate and up to date information in the Site, to the fullest extent permitted by law, We exclude all warranties, whether express or implied, or representations as to its accuracy, timeliness or completeness. We do not assume any liability or responsibility for any errors or omissions in the Content of the Site.

Linked Sites

We assume no responsibility for the contents or privacy practices of any other web sites to which the Site has links. We shall not be held responsible or liable for any loss or damages caused by use of or reliance on any content, goods or services available on such hyperlinked sites.

Consequences of Your breach of these Terms

You acknowledge that should you breach these Terms We may suffer loss and damage (which may or may not arise out of third party claims against Us due to any such breach committed by you). You agree therefore that you will reimburse Us all reasonable costs, losses and expenses (including any of our lawyers’ fees) incurred by Us or by our affiliates or licensors, if they are incurred as result of any breach by you of these Terms.

Severance and Waiver

In the event that any provisions of this Agreement are held to be illegal, invalid or unenforceable, such provisions will be severed and the remainder of this Agreement shall continue in full force and effect. No waiver by Us shall be construed as a waiver of any preceding or succeeding breach of any provision.

Termination and Assignment

We reserve the right to terminate your access to this Site at any time with or without cause or notice. Any person who holds such a suspended or terminated account must not re-register on the Site without Our prior consent. We reserve the right to assign or sub-contract any or all of Our rights and obligations under these Terms.

Failure to Perform

We will not be held liable for any breach of these Terms by Us due to causes beyond Our reasonable control.


All sound and audio recordings on the Skillogy Site are subject to copyright. For the avoidance of doubt you may not copy, reproduce, download, modify or in any other way, electronically or otherwise, commercially exploit any, including any part of, the sound and audio recordings on this Site. Such extracts are provided on this Site for informational purposes only.

Complaints and Customer Queries

If you have any complaints or queries concerning Our services, the licensing of any products from Our Site, technical problems etc, you can contact the Skillogy Customer Services Team by Email at support@skillogy.com

Amendments to these Terms

Skillogy reserves the right to update these Terms at any time. When We do so, We will publish the amended version on the Site home page. These amended Terms will take effect from the time they are first published on the Site, and from then on will govern your use of it. If you do not agree with the amended Terms, you must cease to use the Site.

Entire Agreement

Save as otherwise expressly stated, these Terms (including the Privacy Statement) contain the entire agreement between Us and you relating to the use of the Site and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between Us and you.

Governing Law

The Terms shall be governed by and construed in accordance with the laws of England. You agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms.

Skillogy PERFORM™ Human-Centric Skill Courses By Performance Area

All courses accredited by CMI


Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.


Estimates show that some 70% of your work time is spent in some aspect of communication. With so much practice and experience, it would appear that we are all experts, but that is not the case. This course looks at your ability to reach a shared or common understanding with another person and how you apply your verbal and written abilities as well as your capacity to listen and understand.


What you achieve at work is dependent on the contributions you make to your team. This is the sum of the skills that you willingly give to others or you add towards a common goal or result. This course looks at the key areas of contribution that you are required to make in order to achieve team objectives and results.


Personal organisation seems to have a considerable effect on feelings and moods. You have good and bad days. If you feel well organised, you have a positive sense of well-being and in control. This course looks at your ability to arrange and control all aspects of your work so that it flows smoothly and efficiently. This skill depends upon your inherent drives to control events and circumstances.


Managing priorities often causes a potential source of conflict. The correct work behaviour is summarised as ‘what you do second is equally important to what you do first’. This routine is achieved if time is controlled in terms of priority management. This course looks at your ability to focus on priority of job objectives and conflict between priority of importance and priority of time.


Work stress has been described as the ‘wear and tear’ caused by your working life. In recent times, stress at work has seen a rapidly rising trend. This course looks at your ability to avoid work stress and to control and manage it. Excessive and continuous work stress problems stem from excessive workloads and impractical deadlines, relationships with colleagues and future job insecurity.


Your ability to think is probably your greatest asset at work.  Everything  you say and do will be touched by what is going on in your mind. Performance and achievements are a direct function of your thinking abilities. This course looks at mental agility, conceptual and analytical thinking, in allowing you to conceive and form ideas, in a practical sense and draw the right conclusions.


Time, like capital or human skills, is a resource that has to be managed effectively. It is also a limited resource. This course looks at your ability to manage job objectives, priorities and activities within the available time. Effective time management is criticalwhen time is at a premium and workloads are on the increase. In essence, the aim is to achieve the right things, at the right quality, on time.


Wellness is not a new concept. The ancient Greeks believed that a truly healthy person possessed a keen intellect, a well-developed will and a disciplined body. Their ideal of excellence of any kind, was considered a noble state of human functioning, representing the merging of body, mind and spirit. This course focuses on making you aware of and making choices towards a more successful life.


Your work personality brings together all those parts of you that have an influence on your performance at work. This course examines those qualities of your personality that you consistently demonstrate in your work and by which you become known by your colleagues. The main issue is whether you possess and use those positive qualities normally associated with good performance.



Change is an inevitable part of life. Nothing remains static and the way we respond to change varies from individual to individual. Approximately one half of the population resists it, while the other half welcomes it. This course examines the change management process and the ways in which an understanding of the causes of resistance can be turned to positive advantage.


This course looks at the step-by-step process of decision making from problem definition to implementation. It highlights the importance of qualitative information in decision judgement and the impact of unstructured decisions. It emphasises that judgement takes a higher priority when the impact of the decision is greater, more complex or the potential risk is higher.


Time, like capital or human skills, is a resource that has to be managed effectively. It is also a limited resource. This course looks at your ability to manage job objectives, priorities and activities within the available time. Effective time management is critical when time is at a premium and workloads are on the increase. In essence, the aim is to achieve the right things, at the right quality, on time.


This course examines the ability to plan and control the allocation of work within team members in order to maximise resources. Good delegation is based on clear objectives, regular reviews and solid feedback. It shows how delegation can provide a sound basis on which to improve productivity, engender ownership and responsibility, whilst fostering individual growth and development.


People are a vital element in any organisation and managing and leading people is criticallyimportant for every manager. This course describes the key people management skills that contribute fully to individual performance improvement and organisational effectiveness.


Information encompasses every aspect of your job. Throughout the work process you use it, produce it, pass it on and communicate it. This course examines the ability to store and the retrieve the essential information required to carry out your job efficiently.


An interesting aspect of job knowledge is that the majority of people believe they understand their job until they are asked to explain it. This course sets out to examine your professional, specialist or expert knowledge and understanding that are especially required in your job.


Objective setting is the foundation of good management. Without objectives, you will never be able to focus on achievement, nor manage the various aspects of your work and working relationships. This course covers your ability to think through and define the results you and your team wish to achieve, through an eight-step process, which is constantly subject to change and review.


Project Management is a combination of steps and techniques for keeping the budget and schedule in line. This course follows the five stages of the project cycle, which provides a clear process and system for project tracking. A successful project manager demonstrates team building skills and develops a thorough knowledge of the team’s strengths and the project’s needs.


Each team has a unique  ‘team  personality’ made up from the individuals that form it. It is this aspect that determines how effectively the team works together, the quality of their performance  and what they are capable of achieving. This course looks at how teams work together to achieve team objectives. Effective teams have a common ‘team spirit’ which directly impacts on their results.



Management is about finding creative solutions to problems and identifying the appropriate course of action. Creativity and originality explores the power of the mind, in bringing things into being, from original thought or basic concepts. This course sets out to show how the power of imagination can build on original thoughts to create solutions and plans, which contribute to work performance.


Ethical leadership involves the way that managers and leaders carry out their decision-making in terms of moral issues and choices. This course examines the role of the ethical leader and the influence that he or she can exert in terms of corporate social responsibility (CSR) and improving an organisation’s ethical climate.


Innovation is a special and highly regarded ability in people at work. The organisations that are the most successful at innovation, will gain leadership in their market. This course focuses on the role of the corporate innovator, in larger scale project development and highlights the importance of building innovative teams, in order to maintain a competitive edge.


A manager can spend 50% of their work time in meetings, of one type or another. This course looks at your ability to plan and control meetings and make effective use of your time. Meetings involve planning, preparation, selection of participants, adherence to issues and time schedules. Meetings involve the maintenance of teamwork, supporting relationships and superior work performance.


Leaders and managers will not be effective, if they do not understand the theories and practices of motivation. What you believe about people, affects the way your team reacts to you and your leadership. This course looks at the inherent needs of people and how to improve productivity and motivate a workforce. The level of motivation displayed by a team reflects the skills of the leader.


In achieving optimum performance and long-term success, all organisations have to respond and adapt. Similarly, all jobs are conditioned by plans that require change. This course addresses your ability to have the knowledge and understanding of your organisation’s objectives, strategies, plans and the external environment in relation to political, social, financial and market competitive forces.


Personal character is the sum of your moral and ethical qualities. It is these same qualities that provide the foundation for your working relationships. This course helps you to reflect on your work behaviour and integrity. Without this, it is impossible to lead and manage a team with any degree of success. Nor is it possible to survive in an organisation, which is not dedicated to ethical standards.


Much of what you achieve depends on your ability to persuade other people. In many respects, persuasion is the highest form of communication. This course looks at the ability of persuasion and negotiation, in producing successful outcomes and moving towards a convergence of opinion and understanding. Negotiation depends on your attitudes in approach and devoting time to planning.


Managers and leaders use power every day. Using power effectively, is an important skill and by developing influencing techniques, can lead to increased team effectiveness. This course describes the sources of power and strategies and assesses your abilities in line with these. Power contributes to organisational goals, respect human rights and conform to standards of equality and justice.


Transforming leadership involves having a transforming approach to your work and life. Leaders operate from a set of core beliefs about people, that motivates them to perform and engage in the organisation. This transforming improves personal development and the productivity of all involved. This course explores seven key areas to help you become more effective as a leader.