LEADER | PERSUASION & NEGOTIATION

Much of what you achieve will depend on your ability to persuade other people. In many respects, persuasion is the highest form of communication. This course looks at the ability of persuasion and negotiation in producing successful outcomes and the skill required in moving towards a convergence of opinion and understanding. Like much of leadership, negotiation depends on your attitudes in approach, as well as your ability to devote time to planning.

Aims of the course

  • to improve your ability to induce belief and conviction in others
  • to explore your approach to negotiation
  • to look at the process for defining objectives, constraints and limits of authority
  • to understand the role of negotiation from the other negotiator’s standpoint
  • to examine how to plan your strategy for handling negotiations
  • to analyse the process and structure of negotiation
  • to understand the role of tactics in overcoming issues and problems
  • to develop and implement action plans for improvement

Objectives of the course

At the conclusion of the course you will be able to:

  • to improve your ability to induce belief and conviction in others
  • to explore your approach to negotiation
  • to look at the process for defining objectives, constraints and limits of authority
  • to understand the role of negotiation from the other negotiator’s standpoint
  • to examine how to plan your strategy for handling negotiations
  • to analyse the process and structure of negotiation
  • to understand the role of tactics in overcoming issues and problems
  • to develop and implement action plans for improvement

Tutorials

Introduction to Persuasion and Negotiation

Tutorial 1:  Persuasion

Tutorial 2:  Negotiator’s outlook

Tutorial 3:  Focus on planning – objectives

Tutorial 4:  Planning – focus on your counterpart

Tutorial 5:  Planning – focus on strategy

Tutorial 6:  Negotiation process

Tutorial 7:  Negotiation tactics

Study time

As a guide, the course could take up to one hour per tutorial to complete. However, this time may vary considerably depending on several factors; the time allocated to work based objectives and review, individual learning styles, differing levels of ability in the subject area and so on. The overall objective is not how quickly the course can be completed but how well the individual acquires the new knowledge and applies this in their work to improve their performance.

Skill cluster for this course

The interaction between skill courses have been grouped into clusters. This assists you with further development in related skills.

Change Management >

Ethical Leadership >

Teamwork >

Transforming Leadership >

To purchase this skill cluster, please email: sales@skillogy.com

Skillogy PERFORM™ Human-Centric Skill Courses By Performance Area

All courses recognised by CMI

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Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

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What you achieve at work is dependent on the contributions you make to your team. This is the sum of the skills that you willingly give to others or you add towards a common goal or result. This course looks at the key areas of contribution that you are required to make in order to achieve team objectives and results.

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Personal organisation seems to have a considerable effect on feelings and moods. You have good and bad days. If you feel well organised, you have a positive sense of well-being and in control. This course looks at your ability to arrange and control all aspects of your work so that it flows smoothly and efficiently. This skill depends upon your inherent drives to control events and circumstances.

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Wellness is not a new concept. The ancient Greeks believed that a truly healthy person possessed a keen intellect, a well-developed will and a disciplined body. Their ideal of excellence of any kind, was considered a noble state of human functioning, representing the merging of body, mind and spirit. This course focuses on making you aware of and making choices towards a more successful life.

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MANAGER

Change is an inevitable part of life. Nothing remains static and the way we respond to change varies from individual to individual. Approximately one half of the population resists it, while the other half welcomes it. This course examines the change management process and the ways in which an understanding of the causes of resistance can be turned to positive advantage.

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Time, like capital or human skills, is a resource that has to be managed effectively. It is also a limited resource. This course looks at your ability to manage job objectives, priorities and activities within the available time. Effective time management is critical when time is at a premium and workloads are on the increase. In essence, the aim is to achieve the right things, at the right quality, on time.

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Information encompasses every aspect of your job. Throughout the work process you use it, produce it, pass it on and communicate it. This course examines the ability to store and the retrieve the essential information required to carry out your job efficiently.

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Project Management is a combination of steps and techniques for keeping the budget and schedule in line. This course follows the five stages of the project cycle, which provides a clear process and system for project tracking. A successful project manager demonstrates team building skills and develops a thorough knowledge of the team’s strengths and the project’s needs.

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Much of what you achieve depends on your ability to persuade other people. In many respects, persuasion is the highest form of communication. This course looks at the ability of persuasion and negotiation, in producing successful outcomes and moving towards a convergence of opinion and understanding. Negotiation depends on your attitudes in approach and devoting time to planning.

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